Managed SecurityMSSP

Cybersecurity as a service in Saudi Arabia: one partner for your security operations

We run the day-to-day of your security programme: monitoring, firewalls, endpoints, vulnerabilities and reporting, under one contract with agreed outcomes and a named team.

  • Monitoring, response and device management
  • One contract, one accountable team
  • Quarterly roadmap and board reporting
Contract
1Contract
Operations
24/7Operations
Team
NamedTeam
Roadmap
QuarterlyRoadmap

01Overview

What is an MSSP?

A managed security service provider (MSSP) runs parts or all of an organisation's security operations under contract, typically including monitoring, device management, vulnerability management and reporting. Cybersecurity as a service packages these into a subscription with agreed outcomes.

Who is it for?

Organisations that lack a full security team or want to focus staff on strategy instead of operations.

What is included?

Monitoring, response, managed firewalls and endpoints, vulnerability management and reporting.

Who owns decisions?

You do. We operate within policies and approvals you set.

How do we start?

A discovery phase, a programme design and a staged onboarding.

02What is included

A programme built from six managed layers

Choose the layers you need and add more over time.

24/7 detection and response

SOC and MDR coverage tied to your tools and escalation rules.

  • 24/7 monitoring
  • Investigation and containment
  • Threat hunting
  • Incident reporting

What you receive

Round-the-clock coverage.

SOC as a service →MDR →

03How we start

From discovery to a running programme

A staged onboarding reduces risk.

  1. Step 1 · Weeks 1 to 2

    Discover

    Assets, risks, tools and regulations.

  2. Step 2 · Week 3

    Design

    Service scope, responsibilities and levels.

  3. Step 3 · Weeks 4 to 6

    Connect

    Agents, logs and device access.

  4. Step 4 · Weeks 6 to 8

    Tune

    Policies and detections.

  5. Step 5 · Week 9

    Operate

    Service levels begin.

  6. Step 6 · Quarterly

    Review

    Quarterly review and roadmap.

04Engagement tiers

Three typical programme levels

Scope is tailored. These show how programmes are usually shaped.

CapabilityEssentialAdvancedEnterprise
24/7 monitoringIncludedIncludedIncluded
Managed detection and responseOptionalIncludedIncluded
Managed firewall and endpointOptionalIncludedIncluded
Vulnerability managementQuarterly scansMonthly scansContinuous
Security data lakeOptionalOptionalIncluded
Incident response retainerOptionalOptionalIncluded
vCISO and board reportingNot includedQuarterlyMonthly

05Technology

Vendors we manage

We manage what you own and recommend changes only where they help.

Fortinet logo
Fortinet
Palo Alto Networks logo
Palo Alto Networks
Cisco logo
Sophos logo
Bitdefender logo
Trend Micro logo
Trend Micro
Splunk logo
Elastic logo
Elastic
Microsoft Azure logo
Okta logo
Okta

Logos are trademarks of their respective owners and are shown to indicate platforms we work with.

06Saudi Arabia and the GCC

A managed programme that satisfies Saudi auditors

One set of reports, mapped to the frameworks you answer to.

  • Compliance

    NCA and SAMA evidence

    Monthly reports and logs map to ECC and SAMA control areas.

  • NCA

    Licensed delivery where required

    Where NCA MSOC licensing applies, we confirm the right delivery model before you sign.

  • Local

    Local team

    Riyadh-based account team with escalation across the Kingdom.

07Why GoAgile

Why organisations choose GoAgile as their MSSP

One accountable partner beats five suppliers.

Talk to a security specialist
  • One contract

    Fewer handovers, clearer accountability.

  • A named team

    People who know your environment.

  • We run infrastructure too

    Security and operations under one roof.

  • Outcome-based reporting

    Measures leadership understands.

  • Arabic and English

    Communication in both languages.

Credentials

ISO 9001 certified
ISO 9001
Quality management
ISO 14001 certified
ISO 14001
Environmental management
ISO 45001 certified
ISO 45001
Occupational health and safety
ISO 27001 certified
ISO 27001
Information security management
Registered cybersecurity service provider
MSOC licence, Tier 2
Penetration testing accreditation
Qualified Security Assessor company
Type II report, GoAgile
Business continuity management

08Clients

Trusted by banks, operators and public bodies across Saudi Arabia and the GCC

Organisations in regulated sectors choose GoAgile because security is delivered by the team that also builds and runs their infrastructure.

  • Saudi Arabian Military Industries (SAMI) logo

    SAMI

    Defence and industry

  • Tier-1 Saudi bank

    Banking

  • National energy operator

    Oil, gas and power

  • Government authority

    Public sector

  • Regional telecom operator

    Telecommunications

  • Healthcare group

    Hospitals and clinics

  • Retail and e-commerce group

    Retail

  • Ports and logistics operator

    Logistics

  • Insurance company

    Insurance

  • Fintech and payments provider

    Financial technology

  • Industrial manufacturer

    Manufacturing

Saudi Arabian Military Industries (SAMI)Cyber security

Enterprise-grade protection for a mission-critical engagement

SAMI engaged GoAgile to strengthen its cyber security posture with protection aligned to the rigorous security and compliance standards of its sector.

  • Strengthened the organization's cyber security posture
  • Delivered enterprise-grade protection aligned to sector security and compliance standards
Regional telecom operatorManaged detection and response

24/7 managed detection and response for a telecom operator

Alert volumes had outgrown the in-house team, and mean time to respond was too long.

  • Onboarded endpoint, network and identity telemetry
  • Tuned detections to the operator's environment
  • Defined escalation paths and response playbooks

Result: Fewer false positives, faster containment and weekly reporting the security leadership could act on.

Tier-1 Saudi bankRed team exercise

A threat-led red team exercise for a bank

The bank needed evidence that its people, processes and detection would hold up against a realistic attacker, in line with SAMA expectations.

  • Agreed rules of engagement and a threat scenario with the CISO
  • Ran a controlled exercise against production systems
  • Ran a purple team workshop so defenders could see every step

Result: Detection gaps were fixed, playbooks were updated and the board received a plain-language report.

GoAgile strengthened our cybersecurity posture with enterprise-grade protection aligned to the rigorous security and compliance standards our sector demands. Their team has been a dependable partner on a mission-critical engagement.
Saudi Arabian Military Industries (SAMI)Chief Technology Officer

Client names are withheld for confidentiality.

Want one partner accountable for your security operations?

Tell us what you run and what you want off your plate. We will propose a programme and a staged plan.

Discuss a managed programme

10Questions answered

Managed Security Service Provider FAQs

What does an MSSP do?

An MSSP operates security functions for you under contract: monitoring and response, device management, vulnerability management and reporting.

What is cybersecurity as a service?

It packages security operations into a subscription with agreed scope and outcomes, so you pay for results rather than building tools and teams.

Can we keep some functions in-house?

Yes. Many clients keep strategy and some operations internally and use us for the rest, in a co-managed model.

Do you manage our existing tools?

Yes. We manage common firewall, endpoint and SIEM platforms, and recommend consolidation where useful.

How is an MSSP priced?

Typically a monthly fee based on assets, users and services, with a one-off onboarding charge.

How do we measure value?

Through agreed service levels, monthly reports, incident metrics and quarterly reviews of risk reduction.

How long is the contract?

Terms are typically 12 to 36 months, with exit and hand-over arrangements agreed up front.

Talk to a MSSP specialist

Tell us about your environment and what you need. We will respond with a scoped proposal, not a brochure.

Why GoAgile for Managed Security Service Provider?

Specialists who do this work every week, reporting in Arabic and English.

  • Aligned to NCA, SAMA and the PDPL
  • Arabic and English reporting
  • Certified practices, ISO 27001
  • Confidential by default

+966 53 534 5103
contact@goagiletechnologies.com

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