Services · IT Infrastructure
From the cabling in the wall to the team watching your network at 3 a.m., GoAgile designs, builds and manages IT infrastructure for organisations across Saudi Arabia and the GCC: data centres, networks, Wi-Fi, servers, cloud, backup, disaster recovery and the people to run it all.
What it is
IT infrastructure is everything your technology runs on: the rooms and building services that house it, the cabling and network that connect it, the servers, storage and cloud that process and hold your data, the backup and recovery that protect it, and the people and processes that keep it running. Every application you use, from ERP to email, depends on it.
Infrastructure decisions are the hardest to reverse. A cabling system lasts a decade, a data centre longer, and the cheapest bid often becomes the most expensive system once cooling, recovery or growth is considered. We help clients decide what to build, what to rent and what to run in the cloud, and then we do the work.
GoAgile covers the whole lifecycle under one contract: assess and design, supply and install, migrate and commission, then manage and improve. Because the same team does all four, designs are built to be operated, and what we learn from operating them feeds back into the next design.
Key facts
Our services
Buy one service on its own or combine several into a programme. Each page explains the scope, the standards, the process and the questions people ask.
Everything infrastructure covers
Whatever your infrastructure question, it sits in one of these domains. Each one links to the service page with the detail.
The network is the part of the infrastructure every user notices. We design it for capacity and security, build it on certified cabling, and monitor it around the clock.
What you get: A network that performs, that you can document, and that someone is watching.
Access control & wireless →Structured cabling →Managed NOC →
Servers, storage and virtualisation platforms are sized to the applications on them, with lifecycle and capacity planned in advance, so refreshes are decisions rather than emergencies.
What you get: Performance for today and a clear plan for growth.
Few organisations are all-cloud or all on-premises. We design hybrid environments that place each workload where its cost, performance and data rules say it belongs.
What you get: A cloud footprint that is secure, governed and affordable.
Power, cooling, racks, floors, cabling, fire protection and security, designed to a defined availability target and built as one programme.
What you get: A facility that keeps running and grows without a rebuild.
Data centre design →Raised floors & racks →Structured cabling →
A service desk, device and Microsoft 365 management, a 24/7 NOC and a vCIO, working to written service levels and reported on monthly.
What you get: Predictable IT operations and fewer interruptions.
Backups that ransomware cannot reach, recovery that has been tested, and data that is classified, accurate and retained for the right time.
What you get: A business that can recover quickly and prove it handles data responsibly.
How an engagement runs
Six stages, owned by one team. You can enter at any stage and stop at any stage, but the handovers between them are the ones we remove.
Start with a conversationWe survey what you have, how it performs and what it depends on, then agree the targets for availability, recovery, security and cost.
Architecture, drawings, specifications and a costed bill of quantities, with the options and trade-offs written down.
Supply and installation by our engineers, with certified cabling, labelled equipment and documentation as the work progresses.
Staged migration with rollback, then integrated testing, including failure scenarios, before anything is handed over.
Managed IT, the 24/7 NOC and backup and DR operations, working to the service levels in the contract.
Monthly reports and quarterly reviews drive refresh plans, capacity changes and the next set of projects.
Migration services · KSA & GCC
Datacenter relocations, cloud migrations, database moves and SAP and ERP migrations — discovery-led, wave-based and rollback-tested. Every cutover is rehearsed, every wave has a rollback path, and a senior engineer is on standby through 30 days of hypercare.
Common migrations we run
SAP ECC to S/4HANA Oracle EBS to Fusion Backup, storage & DR
Find your starting point
Most clients begin with the problem, not the product. This table maps common needs to the service that usually comes first, and what often follows.
| If you need | Start with | Often followed by |
|---|---|---|
| An IT team without hiring one | Managed IT Services | Managed NOC, Backup & DR |
| To know about outages before users do | Managed NOC Services | Managed IT, Backup & DR |
| A new server room or data centre | Data Centre Design & Implementation | Raised Floors & Racks, Structured Cabling, Managed NOC |
| Cabling for a new building or fit-out | Structured Cabling | Access Control & Wireless, Managed IT |
| Cooler, tidier racks or a better floor | Raised Floors & Rack Systems | Data Centre, Managed NOC |
| Secure doors and dependable Wi-Fi | Access Control & Wireless | Structured Cabling, Managed IT |
| Protection from ransomware and outages | Backup, Storage & DR | Managed IT, Data Management |
| Clean, governed, PDPL-ready data | Data Management | Backup & DR, Systems & API integration |
| Standard or framework | Area | Where it applies |
|---|---|---|
| ANSI/TIA-942 | Data centre infrastructure and rating | Data centre design |
| Uptime Institute tier concepts | Availability and redundancy | Data centre design |
| ANSI/TIA-568 and ISO/IEC 11801 | Structured cabling performance and testing | Structured cabling |
| ASHRAE TC 9.9 thermal guidelines | Inlet temperature and humidity | Cooling, racks and containment |
| ISO/IEC 27001 | Information security management | Managed services, backup, data management |
| ITIL practices | Incident, problem and change management | Managed IT and NOC |
| ISO 22301 | Business continuity | Disaster recovery planning |
| NCA ECC and CCC; SAMA frameworks | Saudi cybersecurity and financial-sector controls | All services |
| PDPL and NDMO standards | Personal data protection and data management | Data management, backup retention |
Technology
We are vendor-neutral. We specify what meets the requirement, manage what you already own and say so when a platform should change.
Network & security
Compute & storage
Virtualisation & platforms
Cloud & backup
Endpoint & security software
Power & test
Logos are trademarks of their respective owners and are shown to indicate platforms we work with.
Built for Saudi Arabia and the GCC
Regulation, climate and working practice differ from other markets. We design for them from the first survey.
Where we deliver
Riyadh · Jeddah · Dammam & Al Khobar · Madinah · the Eastern Province · Dubai & the UAE · Qatar · Kuwait · Bahrain · Oman
Infrastructure designed and operated so it supports the NCA Essential Cybersecurity Controls and, where relevant, the cloud and critical-systems controls.
Placement of workloads follows the CST Cloud Computing Regulatory Framework and your data classification, including what must stay in the Kingdom.
Personal-data duties and national data standards built into storage, retention, backup and access decisions.
Resilience, change control and access evidence for banks, insurers and finance companies under SAMA frameworks.
Cooling sized for Saudi summers, dust-aware design and fire protection prepared for Saudi Building Code and Civil Defense approval.
A Riyadh-headquartered team working in Arabic and English, with delivery across the Kingdom and the GCC.
Clients
A selection of the institutions and businesses we deliver for across Saudi Arabia.
The Center chose GoAgile to lead its migration to Microsoft Dynamics. GoAgile now manages its IT infrastructure as well.
SaudiBio moved to Microsoft Dynamics 365 Business Central with GoAgile, and handed its on-premises infrastructure to the same team.
Certified management systems
ISO 9001
ISO 14001
ISO 45001
ISO 27001
Dun & BradstreetWhy GoAgile
Every handover between suppliers is a place where accountability disappears. We remove them.
Design, build and run under one contract, with one team answerable for the result.
We specify what meets your requirement and budget, and say so when the answer is to keep what you have.
Because we run what we build, designs are practical to support and documented for the people who will.
ISO 9001, 14001, 45001 and 27001 management systems behind how we work.
From a single server room or one managed service to a full data centre programme.
Headquartered in Riyadh since 2012, with offices in Dubai and the USA and delivery across the GCC.
More from GoAgile
Most infrastructure projects connect to an ERP programme, a software build or a compliance requirement. These are the places clients go next.
A short conversation with an infrastructure specialist is usually enough to scope the right service, the right order of work and a realistic budget.
Talk to an infrastructure specialistQuestions answered
Tell us about your sites, your systems and your priorities. We will respond with a clear next step, not a generic brochure.
One team from first survey to 24/7 operations, working to Saudi regulation and certified management systems.